Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melva Casanova

Melva Casanova

April 16, 2025

5  out of  5
rating by Melva Casanova
"Excellent representative service"
Profile photo of Birgit Wright

Birgit Wright

April 15, 2025

5  out of  5
rating by Birgit Wright
"Nancy was very helpful, efficient and knowledgeable."
We responded:
"Birgit, thank you for your kind words! We are delighted to hear that Nancy was helpful, efficient, and knowledgeable in assisting you. Your feedback is greatly appreciated. If you need any further assistance, please don't hesitate to reach out. We are here to help!"
Profile photo of Karla A

Karla A

April 15, 2025

5  out of  5
rating by Karla A
"I recommend State Farm- Fernando López Agency. Gabbi is very knowledgeable in insurance and always goes above and beyond to explain everything. She always provides excellent customer service and they always cal me back within 5 minutes if they miss my call. Recommend them 100 % !"
We responded:
"Karla, thank you so much for your recommendation! We are thrilled to hear that you are satisfied with the service provided by Gabbi and Team Flopez. Gabbi's knowledge and dedication to explaining everything thoroughly are greatly valued, and we’re glad she has made a positive impact on your experience. We also appreciate your recognition of our prompt call-back service. Your support and recommendation mean a lot to us. If you need any further assistance, please don't hesitate to reach out. We are here to help!"
Profile photo of Karina Carrillo

Karina Carrillo

April 12, 2025

5  out of  5
rating by Karina Carrillo
"Gracias Gabi por ayudarme con aserrar mis carros y por explicarme todo eres muy amable y te tomas el tiempo para explicar todo gracias"
We responded:
"Karina, muchas gracias por su amable comentario! Nos alegra saber que Gabbi pudo ayudarle asegurar sus carros y que le explicó todo con amabilidad y dedicación. Su satisfacción es muy importante para nosotros. Si necesita más asistencia en el futuro, no dude en comunicarse con nosotros. ¡Estamos aquí para servirle!"
Profile photo of Sarahi Rocha

Sarahi Rocha

April 12, 2025

5  out of  5
rating by Sarahi Rocha
"I love this auto Insurance they are the Best!!!"
We responded:
"Sarahi, thank you so much for your enthusiastic comment! We are delighted to hear that you love our auto insurance and consider us the best. Your satisfaction is our greatest reward and motivates us to continue providing top-notch service. If you need any further assistance in the future, please don't hesitate to reach out. We are here to help!"
Profile photo of Fanny Corona

Fanny Corona

April 11, 2025

5  out of  5
rating by Fanny Corona
"Gracias Gabbi y Fernando por ayudarnos tango por tantos años tengo 9 años con está ajensia mil gracias !"
We responded:
"Fanny, muchas gracias por su amable comentario y por ser una clienta fiel durante los últimos 9 años! Nos alegra saber que Gabbi aya podido ayudarle durante todo este tiempo. Su confianza y apoyo significan mucho para nosotros. Si necesita más asistencia en el futuro, no dude en comunicarse con nosotros. ¡Estamos aquí para servirle!"
Profile photo of Edwin Sanchez

Edwin Sanchez

April 10, 2025

5  out of  5
rating by Edwin Sanchez
"Good service"
We responded:
"Dear Edwin, thank you for your feedback! We’re glad to hear that you are satisfied with our service. If you ever need any further assistance or have any questions, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!"
Profile photo of Jose Magallon

Jose Magallon

April 10, 2025

5  out of  5
rating by Jose Magallon
"Muy buen servicio de la señorita Nancy"
We responded:
"¡Jose, muchas gracias por su amable comentario! Nos alegra saber que recibió un muy buen servicio de parte de Nancy. Su satisfacción es nuestra prioridad, y apreciamos su confianza en nuestra agencia. Si necesita más asistencia en el futuro, no dude en comunicarse con nosotros."
Profile photo of Lupita Olmos

Lupita Olmos

April 9, 2025

5  out of  5
rating by Lupita Olmos
"Gracias por alludarme con mi seguro de vida Gabbi"
We responded:
"¡Lupita muchas gracias por su comentario! Nos alegra saber que Gabbi pudo ayudarle con su seguro de vida. Su satisfacción es muy importante para nosotros, y apreciamos su confianza en nuestra agencia. Si necesita más asistencia en el futuro, no dude en comunicarse con nosotros."
Profile photo of Paolita Romero V

Paolita Romero V

April 9, 2025

5  out of  5
rating by Paolita Romero V
"Took the time to address a technical issue that the app was not able to update and I appreciate the fact Nancy kept me updated, the communication is greatly appreciated! I am very happy with the help!"
We responded:
"Paolita, thank you for sharing your experience! We are delighted to hear that Nancy took the time to address the technical issue you encountered with the app and kept you updated throughout the process. Your satisfaction and clear communication are our top priorities, and we’re glad Nancy was able to assist you effectively. If you need any further assistance, please don’t hesitate to reach out. We appreciate your feedback and thank you for choosing our agency!"
Profile photo of Brian Watt

Brian Watt

April 8, 2025

5  out of  5
rating by Brian Watt
"Edgar did a great job explaining the upcoming bill changes and getting my new motorcycle onboarded."
We responded:
"Brian, thank you for your feedback! We're glad to hear that Edgar did a great job explaining the bill changes and helping you insure your new motorcycle. If you need any further assistance, please feel free to reach out. Thanks for choosing our agency!"
Profile photo of Rita Alicia Estrada

Rita Alicia Estrada

April 8, 2025

5  out of  5
rating by Rita Alicia Estrada
"Staff is very courteous, knowledgeable and helpful.. They offer very honest, clear and detailed answers. I appreciate very much how they are always looking out for customer's best interest. Office hours are very convenient. They return voice messages quickly and are always happy to answer any and all questions. Thank you for your exceptional customer service!! **********"
We responded:
"Rita, thank you so much for your thoughtful and detailed feedback! We are delighted to hear that you have had such a positive experience with our staff. Our team takes great pride in being courteous, knowledgeable, and helpful, and your recognition of our efforts means a lot to us. We are committed to providing honest, clear, and detailed answers to ensure that our customers feel confident and informed. It’s wonderful to know that our convenient office hours and prompt responses to voice messages have been beneficial to you. Your appreciation and kind words motivate us to continue delivering exceptional customer service. If you ever have any further questions or need assistance, please don’t hesitate to reach out."
Profile photo of Cooking in Heels

Cooking in Heels

April 5, 2025

5  out of  5
rating by Cooking in Heels
"The best customer service."
We responded:
"Thank you so much for your brief yet impactful feedback! We are thrilled to hear that you consider our customer service the best. Your satisfaction is our top priority, and we are grateful for your recognition. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing our agency!"
Profile photo of Gregoria Sanchez

Gregoria Sanchez

April 4, 2025

5  out of  5
rating by Gregoria Sanchez
"Gracias por alludarme con mi reclamo Gabi Gracias por alludarme con mi registration de carro ! Muy buen servicio"
We responded:
"¡Gregoria, muchas gracias por sus amables palabras! Nos alegra mucho saber que Gabbi pudo ayudarle con su reclamo y la registración de su carro. Nos enorgullece ofrecer un servicio de calidad, y es maravilloso saber que Gabbi pudo brindarle la asistencia que necesitaba. Su satisfacción es nuestra mayor recompensa. Si necesita más ayuda en el futuro, no dude en comunicarse con nosotros. ¡Gracias por confiar en nuestra agencia!"
Profile photo of Rose Herrera

Rose Herrera

April 4, 2025

5  out of  5
rating by Rose Herrera
"Always have great experience with gabby and staff ❤️"
We responded:
"Rose, thank you so much for your kind words! We are thrilled to hear that you always have great experiences with Gabbi and our team. Your positive feedback and support mean a lot to us. We strive to provide excellent service, and it’s wonderful to know that our efforts are appreciated. If you ever need any assistance or have any questions, please don’t hesitate to reach out. We look forward to continuing to serve you!"
Profile photo of Xochil Fernandez

Xochil Fernandez

February 2, 2025

5  out of  5
rating by Xochil Fernandez
"Edgar Ayala is a great asset to the state farm team he is caring, knowledgeable, and listened and understood to what i wanted he is a great representation of the office and the rest of the staff are very polite and professional when i walked into the office for the first time i didnt feel put off or pressured into purchasing something i wasnt 100% sure or they wouldn't get themselves the environment is very warm and accepting definitely recommend switch over to this agency office 🙂 glad to have met Fernando and Edgar who really took the time to help me find what i was looking for in a life insurance policy and also get coverage on my vehicles 😁"
We responded:
"Xochil, thank you so much for your heartfelt review! We are thrilled to hear about your positive experience with Edgar and the rest of our team. Edgar truly is a valuable asset, and it's wonderful to know that his caring and knowledgeable approach made you feel understood and supported. We take great pride in creating a warm, welcoming, and professional environment for our customers, and your feedback reassures us that we are on the right track. It's fantastic to hear that Fernando and Edgar took the time to help you find the perfect life insurance policy and vehicle coverage. Your recommendation means a lot to us, and we’re so glad to have you as part of our State Farm family. If you ever need further assistance, please don’t hesitate to reach out."
Profile photo of Edward Kovac

Edward Kovac

January 7, 2025

5  out of  5
rating by Edward Kovac
"I recently had to add another car and update my insurance policy. I had the pleasure of working with Agent Edgar. It was by far the most satisfying experience with customer service. I can’t thank him enough. He made the insurance process a walk in the park. Agent Edgar is very professional, friendly, knowledgeable, and responsive; he’s always ready to tackle my questions. He returned my calls more than few times during the process of adding a 3rd car and other necessary changes to my policy to make sure that everything was done properly. In sum, Edgar provided excellent service, patience and consideration of my insurance needs. Also I want to point out that his bilingual skills were very helpful to me. I hope we can do more business in the future. I highly recommend Agent Edgar to anyone looking for an insurance agent who puts customers first. His professionalism and assistance are truly outstanding."
We responded:
"Thank you, Edward, for taking the time to share your wonderful experience with Edgar! We are thrilled to hear that he was able to make the process of updating your insurance policy and adding another car so seamless and enjoyable. Edgar is indeed a valuable member of our team, and we're delighted to know that his professionalism, friendliness, and expertise made such a positive impact on your experience. We also appreciate your kind words regarding his responsiveness and bilingual skills, which are key components of the excellent service we strive to provide. Your high recommendation means the world to us, and we will be sure to pass along your compliments to Edgar. Thank you once again for choosing Team Flopez!"
Profile photo of lewis baluyot

lewis baluyot

July 29, 2024

5  out of  5
rating by lewis baluyot
"I was just pricing for auto insurance to see if I could get a better rate than what I was already paying for my Tesla when I was connected with Gabby Soto from Fernando Lopez agency. To say I was impressed with her service is putting in mildly. She not only provided the rates for the different coverage limits I was inquiring about, but she went through different scenarios on which coverage would be best for my liability exposures. In addition, after finding out I had my home and earthquake policy with St Farm, she found additional discounts she was able to apply. In short, her quote was better than my current premium that I went ahead and purchased her policy and will just cancel current coverage once my new policy kicks in. Great job and awesome follow up Gabby."
We responded:
"Lewis, thank you so much for taking the time to share your experience with us! We are thrilled to hear that Gabbi provided you with exceptional service and was able to help you find the best coverage for your needs. It's fantastic to know that she could identify additional discounts for your home and earthquake policies as well. We strive to offer the best possible service and competitive rates to our customers, and it's gratifying to hear that Gabbi exceeded your expectations. We will be sure to pass along your kind words to her. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Welcome to our agency and thank you for choosing us for your insurance needs!"
Profile photo of Alma Esparza

Alma Esparza

June 3, 2024

5  out of  5
rating by Alma Esparza
"Gracias por su alluda siempre ! Mui buen servicio"
We responded:
"¡Alma, gracias por tu amable comentario! Nos alegra saber que has tenido una buena experiencia con nuestro servicio. Siempre estamos aquí para ayudarte en lo que necesites. Si tienes alguna otra pregunta, no dudes en contactarnos. ¡Gracias nuevamente por elegirnos!"
Profile photo of Patty Zamora

Patty Zamora

May 14, 2024

5  out of  5
rating by Patty Zamora
"I was in a desperate need of guidance and help as we were having issues with our previous Insurance company and thankfully Gabby came to the rescue!!! She was very professional and polite and most of all very patient. She made me feel very comfortable as she explained our options and in a very quick time frame. Gabby definitely deserves a huge Compliment and recognition for her amazing work. Thanks again Gabby!!"
We responded:
"Patty thank you so much for taking the time to share your positive experience with Gabbi and our team. We're thrilled to hear that she was able to provide you with the guidance and help you needed during your insurance issues. Gabbi is truly a professional and polite team member who goes above and beyond to assist our customers. We're glad that she made you feel comfortable and took the time to explain your options in a quick and efficient manner. Your compliments and recognition mean a lot to us, and we'll make sure to pass them along to Gabbi. We're grateful to have her on our team, and it's customers like you that make her hard work and dedication worthwhile. Thank you again for choosing Fernando Lopez State Farm, and we look forward to serving you in the future."
Profile photo of Y T

Y T

April 29, 2024

5  out of  5
rating by Y T
"Gracias gabbi con su alluda con mi reclamo todo rápido y fácil :)"
We responded:
"¡Gracias Martha por su nota positiva sobre Gabbi! Me alegra saber que pudo ayudarte con tu reclamo de manera rápida y fácil. Agradecemos su comentario y los transmitiremos a Gabbi. Si tiene alguna otra pregunta o necesitas más ayuda, no dude en comunicarse nuevamente."
Profile photo of Rg95062

Rg95062

March 26, 2024

5  out of  5
rating by Rg95062
"I recently added my vehicle to my husband's State Farm Policy with Fernando Lopez. The customer service provided by this office has been exceptional. Specifically, Gabbi, has helped us navigate our way through some challenges. She's amazing!"
We responded:
"Thank you for taking the time to leave a positive review about Gabbi and the exceptional customer service provided by Fernando Lopez's State Farm office. We appreciate your feedback and are glad to hear that Gabbi has been able to assist you in navigating through challenges with your vehicle addition to your husband's policy. We will make sure to pass on your kind words to Gabbi and the rest of the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
Profile photo of juan plascencia

juan plascencia

March 11, 2024

5  out of  5
rating by juan plascencia
"Thank you gabbing and Edgar for helping me with my claim ! Made the process 10 times faster !"
We responded:
"Thank you Juan, for your positive review! We're delighted to hear that Gabby and Edgar were able to assist you with your claim and make the process significantly faster. We appreciate your feedback and are always here to help. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Fernando Lopez State Farm!"
Profile photo of Juan Medina

Juan Medina

March 5, 2024

5  out of  5
rating by Juan Medina
"Gracias por alludarme con mi reclamo Me fue más fácil con su altura gracias !"
We responded:
"¡Gracias Jaun, por tu amable opinion! Nos alegra mucho haber podido ayudarte con tu reclamo y hacerlo más fácil para ti. Agradecemos tus palabras y siempre estaremos aquí para brindarte asistencia. Si tienes alguna pregunta adicional o necesitas ayuda en el futuro, no dudes en contactarnos. ¡Gracias nuevamente por elegir la officina de Fernando Lopez State Farm!"
Profile photo of Loris

Loris

February 26, 2024

5  out of  5
rating by Loris
"courteous and professional"
We responded:
"Thank you for taking the time to leave us a 5-star review! We greatly appreciate your kind words and are thrilled to hear that our team was courteous and professional in assisting you. Providing excellent customer service is our top priority, and we're glad that we were able to meet your expectations. If you have any further feedback or need any future assistance, please don't hesitate to reach out."